BriefCam Customer Success

WE'RE HERE TO HELP YOU!

Login to Open a Ticket

Current customer looking for product information or support? You’ve come to the right place.

If you already have a BriefCam Community account
LOGIN HERE

If you do not currently have a BriefCam Community account
REQUEST AN ACCOUNT HERE

Need Technical Support?

For technical assistance please register or log in to the
BriefCam Community Portal

For urgent support requests, please make sure to set the ticket priority as “Urgent”.

For Product Documentation and further guidance visit the
BriefCam Help Center

Please note, access to the BriefCam Help Center is for authorized users only – you can apply for access, pending approval, on the Help Center site.

Renewals & Upgrades

If you are an existing customer looking to renew your BriefCam Maintenance and Upgrade Agreements or Upgrade your BriefCam products, please contact
BriefCam Customer Success

User Training

For information regarding our Self-Paced or Instructor-Led training offerings, visit
BriefCam User Training