Definitions
| Term | Description |
|---|---|
| GA Date | The date when a product is made generally available. |
| Major Version | Up until v6.4, the major version is defined by the number to the left of the decimal point.
Beginning with v2023 M1, the major version is defined by the inclusion of the letter “M” in the product name. |
Policies
| Policy | Description | Affected Versions |
|---|---|---|
| End of Sales | No new licenses of the product will be available for sale. | Any product that is not the current GA version or the immediate previous GA version. |
| End of Support | No support will be provided and upgrades from this version will not be available. | Any product that is not the current major GA version or the immediate previous major GA version. |
| Bug Fixes | To benefit from a bug fix, customers must upgrade to the latest version. | The current GA version. |
| End of Life (EOL) | The date after which no support of any kind is available for the specific version.
No support will be provided, no bugs will be fixed, and no update packs will be released. |
Any product whose GA release date was more than 3 years ago. |
Note: Versions mentioned above include any update packs that were released for those versions.
Disclaimer
Only customers with BriefCam products that are currently covered by a valid Support and Maintenance contract are entitled to the benefits set forth by the End-of-Life Policy. BriefCam may continue offering Support services beyond the standard EOL date at its sole discretion and reserves the right to charge additional fees for continuing Support services on any EOL products. BriefCam reserves the right to reduce or amend Support services offerings available for renewal under this policy at any time in its sole discretion, with or without notice.